Privacy Policy – Sardine Marine

Preamble
This Privacy Policy describes how sardinemarine.com (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the site. By using this site, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using the site.

Collecting Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Below is an overview of the types of Personal Information we collect, why we collect it, and how we use it.

Device Information

Examples of Personal Information collected:
Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of collection:
To load the site accurately for you, to detect and prevent fraud, and to perform analytics on site usage to optimize our services.
Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
May be shared with analytics providers (e.g., Google, Facebook) for optimization and advertising purposes.

Order Information

Examples of Personal Information collected:
Name, billing address, shipping address, payment information (e.g., credit card numbers or PayPal details), email address, and phone number.
Purpose of collection:
To process orders, communicate with you, screen orders for fraud, and comply with legal obligations such as tax and reporting requirements.
Source of collection:
Collected directly from you during the checkout process.
Disclosure for a business purpose:
- Shared with payment processors, including WooPayments (powered by Stripe) for secure transactions.
- Payment information is encrypted and processed securely. You can learn more about Stripe’s privacy practices here.

Customer Support Information

Examples of Personal Information collected:
Name, contact information, and details of your inquiries or complaints.
Purpose of collection:
To provide effective customer support and maintain records for quality assurance and legal compliance.
Source of collection:
Collected directly from you when you contact us.
Disclosure for a business purpose:
Not shared with third parties unless necessary to resolve disputes or comply with legal obligations.

Sharing Personal Information

We share your Personal Information with service providers to facilitate the functioning of our website and to fulfill our contractual obligations to you. For example:

Payment Processing: We use WooPayments powered by Stripe to securely process your transactions. This ensures compliance with industry standards, including PCI DSS (Payment Card Industry Data Security Standard).
Legal compliance: We may disclose your information to comply with laws, regulations, subpoenas, or legal processes.
Fraud prevention: Your information may be shared to protect our rights or property, or to investigate fraud or misuse of the site.
Third-party services: Shared with analytics, advertising, or logistics providers strictly for operational purposes.

Behavioral Advertising

We use Personal Information to deliver targeted advertisements. You may opt out of targeted advertising through the following services:

Facebook Ads Preferences: https://www.facebook.com/settings/?tab=ads
Google Ads Settings: https://www.google.com/settings/ads/anonymous
Bing Ads Settings: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For more details, visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to:

Provide services, including processing payments and shipping orders.
Maintain compliance with applicable laws and regulations.
Communicate updates, offers, or relevant information about your purchases.

We explicitly reserve the right to suspend or terminate accounts that misuse the site or breach our terms and policies.

Your Rights (CCPA & GDPR)

If you are a resident of California or the European Union, you have the right to:

Access: Request details of the Personal Information we hold about you.
Correction: Request that inaccurate information be updated.
Deletion: Request the deletion of your Personal Information, subject to certain legal exceptions.
Portability: Request that your data be transferred to a third party of your choosing.

To exercise these rights, please contact us at support@sardinemarine.com. Verification of your identity will be required before processing your request.

Cookies Policy

We use cookies to improve functionality, ensure security, and enhance user experience. By using the site, you consent to the use of cookies. You can manage cookie preferences via your browser settings. For more details, visit www.allaboutcookies.org.

Liability Disclaimer

By using our site, you agree that Sardine Marine is not liable for:

Errors or inaccuracies in product descriptions or pricing.
Losses or damages resulting from improper use of our products.
Issues arising from third-party services, such as payment processors or shipping providers, including WooPayments or Stripe.

We reserve the right to modify or update our Privacy Policy at any time to remain compliant with legal and operational requirements. Changes will be effective upon posting.

Dispute Resolution

Any disputes arising from the use of this site shall be governed by the laws of the State of Florida, United States. Users agree to resolve disputes through arbitration rather than public courts.

Contact

For questions, complaints, or to exercise your privacy rights, please contact us at:

Email: support@sardinemarine.com
Mail:
Sardine Marine LLC
8346 Northwest South River Drive, 8346-i, Medley FL 33166, United States